This kind of analysis could also be beneficial in evaluating performance financially over time. We would then know which services/products to promote more heavily based on the money spent by clients.
Additionally, AI chatbots provide an additional level of support for customers who have questions about a product or service. This allows them to get answers without the need to wait long time periods. It would allow staff to focus on other duties instead of spending their day repeatedly answering the same questions.
Overall, these are some key ways which I believe analytics could benefit organization greatly especially when dealing with retail business models since so much information available nowadays people don’t hesitate switch brands if they feel they aren’t getting what deserve elsewhere. Implementing the strategies above, I’m hoping to be able to maximize profits and still provide excellent service on all channels.