Consumers should pay more attention to specific details, such as the size of rooms/amenities or quality/availability for recreational activities. They should also be informed about the payment options (e.g. private funding vs. public funding) to ensure they are aware what kind of financing they will need before making an investment.
As for information collection methods, residents and their families might want to consider visiting the facility in person. They could also interview current employees to get their opinion on various aspects of the organization like safety measures or staffing level. The information gained can be used to make informed decisions about which facility is best for you.
Ultimately though what matters most is finding a place that meets both individual needs as well as those of their loved ones – learning about all relevant facts beforehand will go a long way towards ensuring that happens.