What is driving the need for this transformational change?

Many factors have contributed to the necessity for transformational change. On one hand, the increasing complexity and cost of healthcare services coupled with an aging population has resulted in rising demands – both from patients as well as regulatory bodies. In addition, technological advancements across other industries are creating expectations of similar changes in healthcare that can address systemic problems such as access to care or quality disparities.

Deregulation or consolidation of providers has led to increased competition, which in turn forced companies to be innovative to maintain their competitiveness. Finaly, the economic strains caused by decreased reimbursement rates and out-of pocket costs has led to organizations searching for innovative ways to maintain profitability while providing high-quality healthcare.

Overall, these various elements have coalesced into what we now refer to as “transformational” change – referring not only to changes necessary at the individual level but also shifts required at the organizational or systemic levels so that greater improvements can be achieved across all aspects of health care delivery.