What do you think is one of the key rules in continuous quality improvement?

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In order to achieve continuous quality improvements, it is essential that the process be continuously monitored and evaluated. It means organizations shouldn’t just implement changes, without evaluating their effectiveness or whether any adjustments need to be made. By continuously monitoring processes and obtaining feedback from key stakeholders, organisations can make sure that their initiatives have the intended effect. They can then adjust their strategies to maximise their gains.

It is important to remember that the road to success does not always follow a straight line. Instead, it follows a cycle of learning from mistakes, reflecting on them, and making adjustments. This will lead to increased productivity over time. It is therefore essential that companies adopt a learning culture if they wish to remain competitive in a constantly evolving marketplace.