To provide care that is culturally sensitive, you must collect information on the culture of your patients. The following are some of the methods a nurse may use to obtain cultural information about patients.
- Assess cultural background: A first step to take is to assess the patient’s culture. The nurse can ask questions related to the patient’s cultural background, beliefs, values, and practices. To conduct a cultural assessment, the nurse can refer to the Purnell Model of Cultural Competence.
- Use interpreter services: The nurse may use an interpreter service to effectively communicate with a patient who speaks another language. A nurse may use a professional interpreter or family members that can accurately interpret.
- Observe Body Language: The nurse can observe the patient’s body language to gain insight into their cultural background. Examples include cultures that may make little eye contact, while others are more expressive.
- Use Cultural Brochures and Resources: The nurse can use cultural brochures and resources to gain knowledge about the patient’s culture. The nurse can educate themselves about the patient’s cultural background and use that knowledge to provide culturally competent care.
- Asking Open-Ended Question: To encourage the patient’s cultural background, ask them open-ended question. Open-ended questions can help the nurse to gain a better understanding of the patient’s beliefs, values, and practices.
- Respect and Acknowledge Differences: The nurse can respect and acknowledge the patient’s differences by being non-judgmental, showing empathy, and being respectful of the patient’s beliefs, values, and practices.
By using these techniques, an nurse can collect cultural information from their patients and provide care that is culturally sensitive.