Nurses rely on gathered information, statistics, and trends to help them in their day to day operations. Nurse managers rely on what is trending when it comes to Performance Improvement. The trending information helps the nurse manager pinpoint where the trouble lies and able to go to the source of the problem and educate the staff and fix the problem. For example, during chart audits, it has come to the attention of the auditor that the smoking cessation education check box has been missed in about 50% of the charts that were checked. This data that was collected was entered into a computer program to break down and pinpoint what area of the hospital it was coming from or from whom. This information was given to the nurse manager to share with the staff from which this trend had occurred. Education was able to be given to correct this problem. Information and information processing are central to the healthcare worker. A healthcare professional is also known as a knowledge worker because he or she deals with and processes information on a daily basis to make it meaningful and inform his or her practice (McGonigle & Mastrian, 2018, p. 21). Nurses have to have a knowledge base in order to do the basics of nursing. Most of the knowledge that a nurse will further acquire is on the job. Such as the scenario given above, nurses have to be trained in the policy and procedures of their facility. Gathering information to be able to educate nurses on what is missing in there charting or other paperwork that is required of them is helpful to create proficient nurses.
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