HCS325 Health Care Management| HCS325 Health Care Management | University of Phoenix
Both external and internal standards can have an impact on safety and quality. The external standards can be imposed by agencies or organizations outside the company, like regulatory bodies, trade associations, or industry-specific organisations. They ensure that companies follow best practices for product design, manufacturing and customer service. These standards are established within an organization. They focus on identifying risks and hazards to safety and quality, setting targets for employee performance and creating protocols for dealing with customer complaints.
In terms of quality and safety, continuous improvement is important as it ensures that processes are continually monitored and updated to suit changing requirements. Regularly evaluating their operation against external standards allows companies to identify improvements that can be made, while also complying with the relevant regulations. In addition, by implementing strategies for continuous improvement, organizations can stay on top of the current trends within their industries and remain competitive.