A focus on continuous improvements is one key outcome for an effective transformation. It means assessing the current state of practices and areas that can be improved, as well as implementing steps to make progress in these areas. This could include regular staff meetings to discuss possible improvements in service delivery as well as overall workflow efficiency.
A dialogue open between managers and staff would give us insight on how they perceive our processes from the bottom up, as well as issues that may arise. This can inform decision-making about what to do next. In addition, setting goals and monitoring performance can maintain momentum in achieving the desired outcome while providing a shared sense of ownership. These conversations can ultimately provide an important platform for collaboration that will help to improve the operations of all levels in your organization.