Evaluate the culture of a department.

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Part 1.

Name of Employee

Potential Bias/prejudices

Cultural awareness training can help both the employer and employee.

Ralph

Differences in generation

Training on the generational differences in competency

Celine

David’s differing views have caused a conflict with David

Diversity and cultural sensitivity training

Teal

Language barrier perceived as a cause of a lack of intelligence

Training in language and cultural competence

David

Employee evaluations should include a discussion of religious beliefs

Diversity and cultural sensitivity training

Part 2.

Diverse Training:

1. Respecting and understanding cultural differences. This course will help you to build cultural awareness and an appreciation of diversity at work.
2. Legal Requirements: Training on Equal Employment Opportunity Commission requirements and Americans with Disabilities Act requirements. This includes anti-discrimination and harassment prevention policies as well as accommodations for disabled employees.
3. Communication Training: This training addresses the language barrier and encourages active listening to help all employees communicate effectively with each other.
4. Conflict Resolution: Training in conflict resolution that emphasizes the importance of resolving disagreements and differences with professionalism and respect.
5. Age and experience diversity: Understanding and respecting the differences between generations in the workplace.
6. Religious accommodations: Ensure that employees are trained on how to accommodate religious beliefs and practices.
7. Social media use: This includes training on appropriate social media usage in the workplace, and how important it is to respect others and be sensitive and respectful when discussing beliefs and personal opinions.

City Hospital HIM Department could create an inclusive culture by offering diversity training that highlights these important points. This will encourage effective communication, collaboration, and respect for diversity amongst all staff, regardless of the employees’ backgrounds or beliefs.