Discuss the three types of controls that are used by managers (feedforward, concurrent, and feedback).

Exercise: Types of Control Scenario

Managers use three different types of control: feedforward, feedback, and concurrent. The feedforward approach is proactive management, where potential problems are identified and prevented before they turn into actual issues. For example, a manager could carry out regular health checks of the team’s work environment or set up automated systems for data collection that alert them when something is amiss. The goal of concurrent control is to monitor processes as they happen in order for everything to go according plan. It can be achieved by using real-time monitoring tools, such as dashboards and/or reports that provide constant updates regarding various activities in different departments. Feedback control is the process of reviewing previous performance and making changes accordingly to address any weaknesses quickly. The tool is used to help managers determine where to improve in the near future to ensure that operations are more efficient. The combination of these control measures creates an effective management system with clear oversight and a better overall productivity.