Since the switch, there has been a focus on communication and collaboration between management levels. Senior leaders are now more open to suggestions from employees and they have begun implementing improvements based on their proposals to improve the efficiency of operations. It has also become a much happier atmosphere, with the employees now feeling appreciated for their contribution and empowered to speak up when they identify areas of improvement.
The shift appears to have been a success, as the cohesion in the company has improved. This should translate into better productivity and morale. Employees are also no longer afraid of expressing themselves, which is a great thing for an organization since it encourages creativity and innovation.