The case of Mrs. Smith: Health needs met
It would be dependent on Mrs. Smith’s needs, and what equipment she will need to use it. The cost of telehealth technology can be anywhere from several hundred dollars for basic systems to many thousands of dollars for the more sophisticated ones that offer features such as remote monitoring, or video chats in two directions with health care providers. The staffing requirement will depend on the complexity and level of support required to run the system smoothly.
In the case of Mrs. Smith, who only requires occasional contact with her physician, it may be enough for her to have one person set up and maintain her account. However, larger organisations may need a team consisting of IT experts and clinical specialists specializing in telemedicine. Overall then, implementation costs and personnel requirements should be taken into consideration when deciding whether or not to use this technology as part of Mrs. Smith’s care plan.