Direct care providers with advanced roles are required to have core competencies that include assessing and monitoring patient care, as well intervening when necessary in order to improve outcomes. They are usually equipped with specialized skills and knowledge that enable them to deal effectively with complex situations. In addition, these professionals often serve as mentors by giving new staffers guidance or directions when necessary.
The advanced role of indirect care providers is to support the system as a whole by optimising processes and procedures for quality and safety. It includes creating policies to ensure that best practices are followed, as well as overseeing their implementation throughout the company. In addition, these individuals may have to create educational programs and research evidence-based initiatives in order to reduce costs while increasing efficiency.