There are many different ways to approach a particular problem. If the objective is to improve customer satisfaction, then implementing a more effective feedback system could be recommended to identify areas for improvement. Introduce new technologies such as online services or automated processes to streamline your operations.
Others may say that employees will gain more skills by investing in training and developing programs. Incentives or rewards could be offered to staff that exceeds expectations, which would increase morale and productivity. By carefully evaluating all options, it is possible to create a plan that optimizes short and long term results.