The external and internal driver | Nursing homework help
Both external and internal drivers can have a significant impact on the quality of services offered by healthcare facilities and hospitals.
The term external drivers is used to describe factors outside the organization that can affect the quality of services. Regulations, accreditation standards and patient expectations are some of the external drivers. The external drivers of healthcare can be beneficial to healthcare organizations because they create a framework that encourages quality improvement and hold healthcare providers accountable for their care. They also provide incentives for organizations to improve the quality. External drivers may also be detrimental, for example, if they place too much importance on meeting regulations at the cost of patient care or create a competitive atmosphere that encourages unethical behavior.
These are factors within an organization that can affect the quality of the healthcare service. They include resources, leadership, training for staff, culture and organizational structure. The internal drivers of healthcare can be beneficial to the organization by creating a culture that promotes quality, continuous improvement and empowerment for staff. They also provide resources to ensure high-quality health care. Internal drivers may also be detrimental, as they can lead to a culture of productivity and neglect of quality.
Both internal and external factors are crucial for hospitals and providers of healthcare to ensure high-quality services. The external drivers such as accreditation and regulations provide the framework to ensure quality improvements and hold providers of healthcare accountable. For an organization to create a culture that promotes quality, leadership, culture and training of staff are important.
Hospitals and healthcare providers can benefit from internal drivers in the following ways:
- Healthcare providers who prioritize quality and improvement can reduce adverse events and improve the patient outcome.
- Patients are happier when they receive quality care: When patients receive compassionate and timely treatment, their satisfaction is increased.
- Staff empowerment: Allowing your staff to be empowered to resolve quality problems can improve staff satisfaction.
The following are some of the negative impacts that internal drivers have on hospitals and healthcare providers:
- Lack of resources: Healthcare providers who lack adequate resources may not be able to provide high-quality healthcare, which can lead to staff burnout or decreased satisfaction.
- Resistant staff: Staff who resist change may make quality improvement difficult.
- Leadership support is lacking: Quality improvement initiatives can fail or are viewed as low priorities if there is no strong support from the leadership.
External drivers can have positive impacts on hospitals and healthcare providers.
- Accountability: The external factors such as accreditation and regulations hold healthcare providers responsible for the care that they deliver, and ensures patients get safe and effective treatment.
- For quality improvement, external factors can provide incentives to healthcare providers. These include financial rewards and public recognition.
- Competitive environment: Competitive environments can encourage healthcare providers to provide better quality care, improving patient outcomes.
External drivers can have negative impacts on hospitals and healthcare providers.
- Regulators and accreditation standards may create an unnecessary burden for healthcare providers. This can take away valuable time and resources that could be used to care for patients.
- Unintended Consequences: There can be unintended effects from external drivers, for example, focusing on regulatory compliance at the cost of patient care or creating an environment where competition leads to unethical behavior.
- Culture driven by compliance: Focusing on external factors can lead to a culture where meeting regulations takes precedence over patient care and quality.
Both internal and external factors are essential for providing high-quality health services. For a culture that promotes quality, internal drivers such as staff training, leadership and culture are important.