There are many characteristics of the healthcare provider, client and healthcare organisation that may contribute to a positive outcome or a negative one. Clients may suffer from certain cognitive or physical impairments, which can hinder them in receiving adequate treatment. It is therefore important that providers are aware of these special needs to provide the best possible care. In order to deliver quality healthcare, providers need to have knowledge of medical practices. They also must understand how cultural differences can influence patient behavior and perception.
At the organization level, communication among staff and resource availability are important in determining outcomes. If there is not enough staff available, patients may experience delays receiving the necessary treatment which can lead to adverse outcomes. When making decisions, it is important that organisations take all factors into consideration so they can deliver optimal care and minimize potential risks. In the end, focusing on three specific areas will help health systems achieve positive client safety results.