As a healthcare manager within one of HCA’s facilities, I would suggest focusing on increasing the number of patients with private insurance or government-sponsored plans. To achieve this, ensure that the patient’s eligibility is met. Also, submit bills promptly to allow claims to be processed quickly. Negotiating payment plans can also be helpful in situations where there is no coverage. This will help ensure the patient does not burden the hospital. Education about financial aid programs and medical bills can also help encourage people to seek treatment instead of avoiding it altogether.
Finally, data analytics are effective at identifying patterns of patient behavior. They can also uncover opportunities to reduce costs that have not been paid by proactive addressing issues such as missed payments or non-show appointments. The strategies described above should reduce the unpaid care in any facility, while still providing quality services to those most in need.