Analyze how these concepts/ processes influence the standards in your organization, including staffing, decision making or workplace issues, both positively and negatively.   

Nursing Homework Help: Maintaining Standards| Nursing homework help

Quality Management

Quality management refers to the systematic processes that organizations use to ensure that their products, services, and operations meet or exceed customers’ expectations. The healthcare industry relies on quality management to provide safe, effective and efficient patient care. Quality management in healthcare is a multidimensional process that includes several components, such as quality assurance, quality control, and continuous quality improvement (CQI) (McLaughlin & Kaluzny, 2019). Quality management is designed to make sure that healthcare providers provide safe, high-quality, patient-centered care.

The quality management system in healthcare is not complete without standards and regulations. The Joint Commission (TJC) is a well-known accrediting body that sets standards and evaluates healthcare organizations’ compliance with these standards. TJC standards are applicable to a wide range of topics, such as patient rights, care for patients, infection control and medication management. TJC provides tools and guidelines to help improve the quality of care. However, there are other organizations that provide guidance and tools in addition to TJC. These include the Agency for Healthcare Research and Quality and the Institute for Healthcare Improvement.

Quality management is heavily influenced by the standards and guidelines that are set forth by organizations for quality improvement, regulatory agencies and other organizations. The standards help healthcare organizations develop policies and procedures to enhance the quality of their care. These standards have a positive impact on staffing, as they create a culture that encourages high-quality professionals to stay and attract them. In contrast, non-compliance can have negative consequences such as low patient satisfaction and a bad reputation.

For example, one of the standards of the TJC is reducing the risk of healthcare-associated infections (HAIs) by implementing evidence-based practices (The Joint Commission, 2022). In order to comply with the standard, healthcare organizations must implement and maintain policies and procedures for infection control that are reviewed and updated regularly and adhered to by their staff. To develop these policies, a multidisciplinary group of nurses, physicians and infection prevention specialists must be involved. This multidisciplinary approach in developing infection control procedures has a positive effect on communication, collaboration and decision-making within healthcare organisations.

Conclusion: Quality management in healthcare is essential. The standards and regulations established by accreditation bodies and organizations that promote quality in healthcare have a significant impact on quality management. These standards have a positive impact on staffing, collaboration, and decision-making within healthcare organizations. Non-compliance can have negative consequences. The nurses are vital in the provision of quality care. They should know about standards and guidelines.

References:

McLaughlin, D. B., & Kaluzny, A. D. (2019). Health care quality management: theory, applications, and implementations. Jones & Bartlett Learning.

Joint Commission. (2022). Standards. Standards. https://www.jointcommission.org/standards/