For instance, older generations—such as Baby Boomers—value strong interpersonal relationships while Millennials may prioritize more modern technologies such as electronic health records (EHRs). It can cause tension between generations if it is not properly addressed. There may also be issues with patient care resulting from different opinions about best practices and decision-making. There are also generational variations in communication styles, which can be problematic for staff when trying to resolve conflicts or provide feedback.
To ensure a harmonious working environment where nurses from all backgrounds feel supported and respected, it is important for nurse leaders to foster an inclusive culture that encourages open dialogue across different generations while also offering appropriate training opportunities so that everyone can learn from one another’s experiences.