Among a multidisciplinary sample of ED staff members, specific study aims were to describe exposure to WPV; describe perceptions of safety, tolerance to violence, and expectation of violence.

The study shows that ED employees are well aware of potential dangers associated with working in a high risk environment. They also have expectations about safety and tolerance for violence. This research has shown that ED employees are more likely feel secure when they have clear policies and adequate security in place. They are also more likely to tolerate violent behaviour if it’s justified and necessary, no matter the challenges that may arise along the way.

It was also found that ED workers expect violent or aggressive perpetrators to face consequences. It can reduce the risk of patients as well as healthcare providers due to increased accountability. Whatever happens, it will lead to a successful outcome. This shows that it is important to have effective protocols put in place so everyone can be safe no matter the situation.