Read the HBR case study Transforming Human Resources at Novartis: The Human Resources Information System (HRIS) and respond to questions 1–4. Each response per question should be a minimum of one page in length.
STUDY QUESTIONS FOR TRANSFORMING HUMAN RESOURCES AT NOVARTIS: THE HUMAN RESOURCES INFORMATION SYSTEM (HRIS)
1. What are the major challenges facing the Novartis HR organization in the implementation of the HRIS (technical, organizational, managerial)?
2. Why do these systems sometimes fail?
3. Given these challenges, what are the major obstacles and what will it take to overcome them?
4. Given a successful implementation, how will the role of HR be in the future? How will it be different from today? What competencies will be needed by HR professionals?
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