Case Analysis #1
Through the Eyes of a Whistle-Blower: How Sherry Hunt Spoke Up About Citibank’s Mortgage Fraud
How to Access the Case:
• Click on the “more…” tab found on the left-hand side of our LibGuide • Scroll down to “search for cases” • Select “SAGE Business Cases 2018” • Search for the case title
100 points (10%) Assignment Instructions: For this assignment, you will be analyzing the above-referenced case, found in the SAGE database of our LibGuide. Be sure to link/discuss relevant concepts from our readings/discussions and structure your response according to the format we have been using (including the different lenses). Consider the following as you write:
1. What are Sherry Hunt’s values and motivations in this case? Do you share these values and motivations? How important (from the perspective of both personal well-being and organizational effectiveness) do you think it is for organizations to allow and encourage employees to voice their values and live their values in the workplace?
2. If you were Hunt at the end of the case, what course of action would you pursue? What person or what entity would you tell, how (e.g., by email, in person), and why? Be mindful of what motivates different stakeholders and therefore the resistance with which they may respond.
3. Draft a short script of what you would say to that stakeholder that considers the promising arguments or action levers you might use in response to potential pushback.